Our happiness team is always here to assist.

Common purchase queries answered.

Orders and Shipping

Your order will usually reach your doorstep between 2 to 5 working days from the date of order. However the delivery can take up to 10 working days during busy holiday season or our mega sales events.

Simply click on my account menu and put the required information. Create Account See a video

Your order will be delivered to you through a Registered Courier Service at the address you have mentioned as ship to address in your order. In case of Cash On Delivery order, the courier will collect the money in cash from you when he delivers the order.

Users can also edit the shipping address from their accounts address tab.

Courier also send the sms to customer their tracking number when they pickup the parcel along with tracking url. user can also check their order status on courier Portals.

No. You cant open the package without making the payment to the courier. We sell everything with a 10 Days No Questions Asked Money Back Guarantee. If you do not like anything, please return it and we will give you a refund (less the shipping charges) or an exchange voucher.

For items purchased on sale, if a refund is allowed on the sale item, the amount refunded will be the exact amount paid for the item, and not its original value. For example: If you purchased an item on sale for Rs. 500 and its original value was Rs. 1000, we will refund you Rs. 500 only.

No, we do not offer international deliveries and shipments as of now.

When paying online through a Jazz Cash/Easy Paisa on 03236049472, make sure your order number as a reference is also use for online payments.

If you need to swap an item

Returns and Exchanges

All products purchased from HFStore can be exchanged and returned within 10 days .

We will immediately initiate your replacement or refund.

Customer must notify us for claim within 3 days of delivery by writing to support@hfstore.pk or calling or whatsapp at +923236049472

Returned through any courier service which working nationwide.

+92 323 604 9472
Questions, Comments? You tell us. We listen.
Email: info@hfstore.pk
Monday to Saturday – 10:00 am to 05:00 pm Sunday – 12:00 am to 5:00 pm

Inform us using contact us
or Call/WhatsApp: 03236049472

User can their decision but inform us through email, whatspp or Call.

You can be put your E-mail id in waiting list. when product stock available and automatic message will be deliver you.

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